São Paulo is the most intelligent and connected city in Brazil

São Paulo is the most intelligent and connected city in Brazil in 2020, according to the Connected Smart Cities Ranking, released by EXAME. The capital of São Paulo was also in first place in 2016 and 2017. Last year, Campinas occupied the first position, and in 2018 it was Curitiba. The list with the most [...]

Wavy developed a multilingual chatbot to improve CX in LatAm

Language is one of the major barriers to business expansion. However, chatbots allow companies to destroy those barriers and create multilingual customer service solutions. For Latin America, Wavy (a company focused on Customer Experience Solutions) develops a multilingual chatbot to improve customer service. https://www.youtube.com/watch?v=ke9XbCjejjA Know how Wavy improve CX (in Spanish) The service will allow [...]